The Problem Resolution Procedure is designed to assist students in addressing problems that involve the application of a college policy by a CCC staff member or the conduct of a CCC staff. This process is designed to solve problems informally between the student and staff member if possible, but provides for a second, more formal option if needed. Whether formal or informal, all parties are urged to respect the confidential nature of these discussions. Note that this procedure is not appropriate for pursuing a sexual harassment or discrimination complaint which have separate complaint processes outlined on this page: https://www.clackamas.edu/about-us/contact/feedback.
